JIM ROSE and ANITA GIAN v. MERCEDES-BENZ USA, LLC, et al
The Seventh Circuit affirmed the district court's order compelling arbitration, holding that the plaintiffs agreed to the mandatory arbitration clause by confirming their subscription with a customer service representative. The court found that the company's protocol provided sufficient notice of the terms, and the plaintiffs' failure to recall the specific interaction was insufficient to rebut the presumption of notice.